I had to edit my last post to remove my unqualified recommendation of Mr. Rooter. We came home from our walk Sunday afternoon to find our neighbor talking to the Qwest (that’s the phone company out here) guy, standing at the property line. I knew it couldn’t be good. Apparently our plumbers managed to cut the neighbor’s phone line in the process of digging that ginormous hole, leaving the neighbors without phone or internet for 4 days. (Personally, I can live without a phone, but I’d break out in a rash if I had to face 4 internet-free days.) Furthermore, we may have been naive and hasty (i.e., foolish) in not getting bids for this project, and probably could’ve come out of this wearing a slightly bigger barrel if we had. We came to this conclusion when we got the quote for the hot water heater, which was about twice the normal rate for that sort of thing. I’d had a bad feeling about the continually escalating nature of the project, but I was too ignorant and too trusting (often a bad combo) to put a halt to things until I was less ignorant. And finally, there were some inconsistencies of story as to what actually was completed, per the cost we signed off on, and no way for us to determine if they actually did it. So, what did we learn boys and girls?
1) Take bids.
2) For the love of dog, take bids!
3) Don’t be a chump.